If you are worried about the need to access aged care, you are not alone. When the time comes it can be daunting, with a lot of new information to take in and many decisions to make.  The responsibility to make the right decision for yourself, or a loved one, may weigh heavily on your mind. From our experience, the four of the most common worries that people raise include: Quality of care: One of the main concerns is whether the quality of care provided will meet needs and expectations. Reports of inadequate staffing, neglect, or instances of abuse have…

Many people think they can’t afford to get aged care advice, but the reality is you probably can’t afford not to get advice. RADs, DAPs, MPIRs, MTAs and ACATs !! These are just a few of the acronyms you will face when navigating aged care decisions. It might even feel like you’ve landed in a foreign country where you don’t understand the language or the rules. Navigating your way through aged care and the jargon is not easy. Frustration, confusion and anxiety are feelings you are likely to experience, especially if you have arrived at this point with little preparation.…

Money you pay as a lump sum for your residential aged care room will be refunded to your estate – so what do you need to know about when and how your money is refunded. Accommodation payments (called Refundable Accommodation Deposits – RADs for short) are one of the most misunderstood areas of residential aged care. Many people don’t realise that a RAD is not “lost” money but is refundable when you leave care or pass away. When entering care you will have the choice to pay for your room as a lump sum or a daily fee. If you…